Passports sold cannot be refunded to customers or exchanged for another product if a customer cancels their participation for any reason. This is a FINAL SALE. The client may however request to change the date and time of his excursion, up to two weeks before the scheduled date of his excursion.
Whale watching cruises are never canceled unless the captain judges that the weather conditions are too dangerous to make the trip. Rain is not a reason for cancellation.
Otherwise, if you cancel in advance here are our conditions:
The amounts kept are transferable to another date depending on availability (valid for 1 year).